TOTAL QUALITY MANAGEMENT (MGMT 4308)
Term: 2026-2027 Academic Year Spring
Mon-Wed-Fri, 1:00 PM - 1:50 PM (1/19/2027 - 5/7/2027) Location: MAIN MEYER M-5
The basics of an organization-wide approach to quality management based on total customer satisfaction and process improvement; using the project method to present and introduction to the mangerial components of quality managemetn and control. Prerequisite: MGMT 3306.