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Course Information

TOTAL QUALITY MANAGEMENT (MGMT 4308)

Term: 2023-2024 Academic Year Summer I

Faculty

Dr. Mukweyi I Mukweyi
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Isaac O. Adeeko
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Dr. DaMesia Starling
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Description

The basics of an organization-wide approach to quality management based on total customer satisfaction and process improvement; using the project method to present and introduction to the mangerial components of quality managemetn and control. Prerequisite: MGMT 3306.