TOTAL QUALITY MANAGEMENT (MGMT 4308)
Term: 2020-2021 Academic Year Fall
Mon, 6:00 PM - 8:45 PM (8/10/2020 - 11/20/2020) Location: ONLIN ONLIN ONLIN
The basics of an organization-wide approach to quality management based on total customer satisfaction and process improvement; using the project method to present and introduction to the mangerial components of quality managemetn and control. Prerequisite: MGMT 3306.