Course Information


Term: 2019-2020 Academic Year Summer II


Dr. Charles Needham Needham Jr

Office Hours

  • Start Date: January 10, 2022  (Live Zoom will be announced)
  • End Date:    May 2,  2022, 3:00 PM
  • Single Date:
  • Weekly Days: Monday through Friday hybrid or virtual


Office Hours

  • Start Date: Please Call OR EMAIL

    Office Hours:

    903-883-1672  PLEASE LEAVE MESSAGE
  • End Date: Please call
  • Single Date:
  • Weekly Days:
  • Note: All activities conducted hybrid
Benson Kariuki

Office Hours

  • Start Date: August 10, 2020  8:00AM
  • End Date: Nov 20 2020 5:00PM
  • Remote Meeting: Live ZOOM Meeting on Tuesday, 1:00 PM
  • Other Teaching Platform:  Online
  • Telephone (903) 730-4890 Ext 2115
Email all faculty members


The basics of an organization-wide approach to quality management based on total customer satisfaction and process improvement; using the project method to present and introduction to the mangerial components of quality managemetn and control. Prerequisite: MGMT 3306.