TOTAL QUALITY MANAGEMENT (MGMT 4308)
Term: 2014-2015 Academic Year Spring
Tue-Thu, 1:00 PM - 2:15 PM (1/12/2015 - 5/1/2015) Location: MAIN MEYER M-3
The basics of an organization-wide approach to quality management based on total customer satisfaction and process improvement; using the project method to present and introduction to the mangerial components of quality managemetn and control. Prerequisite: MGMT 3306.