MGMT 4308 1A - Total Quality Management

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Course Information

TOTAL QUALITY MANAGEMENT (MGMT 4308)

Term: 2017-2018 Academic Year Spring

Faculty

Dr. Francisca Mbanaja-Opara
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Benson Kariuki
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Office Hours

  • Start Date: August 10, 2020  8:00AM
  • End Date: Nov 20 2020 5:00PM
  • Remote Meeting: Live ZOOM Meeting on Tuesday, 1:00 PM
  • Other Teaching Platform:  Online
  • Telephone (903) 730-4890 Ext 2115
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Description

The basics of an organization-wide approach to quality management based on total customer satisfaction and process improvement; using the project method to present and introduction to the mangerial components of quality managemetn and control. Prerequisite: MGMT 3306.