TOTAL QUALITY MANAGEMENT (MGMT 4308)
Term: 2017-2018 Academic Year Fall
Thu, 6:00 PM - 8:50 PM (8/21/2017 - 12/8/2017) Location: OFF OFF C
The basics of an organization-wide approach to quality management based on total customer satisfaction and process improvement; using the project method to present and introduction to the mangerial components of quality managemetn and control. Prerequisite: MGMT 3306.